1. Overview
At Rizwan Mobile, customer satisfaction is our priority. If you are not satisfied with your purchase, we offer refunds or exchanges under certain conditions outlined below.
2. Eligibility for Refunds and Exchanges
- Products can be returned or exchanged within 7 days of purchase.
- Items must be in their original condition, unused, and in the original packaging.
- Proof of purchase (receipt or invoice) is required.
- Faulty or defective products are eligible for a full refund or replacement.
3. Non-Refundable Items
- Products damaged due to mishandling or misuse by the customer.
- Software or digital products once activated (if applicable).
- Products without original packaging or missing accessories.
4. Refund Process
- Contact us via phone or email to request a refund or exchange.
- We may ask for product inspection before approval.
- Once approved, refunds will be processed to the original payment method within 7–14 business days.
5. Delivery Charges
Delivery or shipping charges are non-refundable unless the product was damaged or incorrect.
6. Contact Us
For any refund or exchange requests, please contact:
Rizwan Mobile
📞 0319 9030846
📧 Rizwanullahofficial2868@gmail.com